Introducing: the Universal Micromobility Scanner
Starting today, we’re introducing universal micromobility scanners in all of our global rollouts. The first of its kind, the universal scanner function unlocks every micromobility vehicle connected to the Trafi platform. It’s accessible right from the homescreen and lets users access any vehicle they choose, irrespective of provider.
Additionally, we’ve launched the two-tap trip experience and improved vehicle discoverability on the map.
In this day and age, users expect nothing less than perfectly convenient digital experiences, and at Trafi, we pride ourselves on our ability to meet these rapidly evolving demands. The global apps powered by our technology have an average rating of 4.5 stars, similar only to Uber and other leading mobility apps.
The introduction of the universal scanner is the result of our determination to match the full experience of native micromobility apps and to continue our mission of pushing the mobility-tech envelope.
Two-tap trip experience
The universal scanner unlocks any integrated vehicle that supports QR codes.
It works like this: users open their Trafi-powered MaaS app – yumuv or Jelbi, for example – when standing in front of a vehicle they’d like to ride. (It doesn’t matter what sharing company the vehicle belongs to.) The user opens the homescreen of the app and then taps the “scanner” button. The scanner appears on the screen and the user points their smartphone at the QR code located on the top of the vehicle. The QR code is then automatically scanned and unlocked, and the user can hop on the vehicle and get moving.
It sounds as easy as it is. After scanning their vehicle of choice, users only have to tap their screens twice more: once to start their ride, and once to end their journey. We call that the “two-tap trip” experience.
This deceptively simple update is helpful to riders for obvious reasons. Not only does it match the riding experience provided by native apps, but it also opens access to multiple providers’ services.
It has an added bonus for micromobility service providers as well. Trafi’s universal scanner lets them expand and deploy new additions to their fleets quickly and easily – no need for complicated unlocking mechanisms.
Discover and compare
One of the benefits of MaaS networks is the wide variety of mobility options they make available to users. More options let users weigh the benefits and compare the mobility modes available to them before deciding which one suits them best.
We take the desire to compare options into account at Trafi. Upon opening the homescreen map, all micromobility options in the user’s vicinity are clearly shown. (That also includes new icons that indicate the battery levels of each vehicle.)
When the user taps the “nearby” screen, they’re shown vehicles that have enough battery power to cover the average trip. (That’s roughly 3 kilometers for scooters, and up to 6 kilometers for e-bikes.) An ideal walking path and distance needed to reach that vehicle are immediately pre-selected and presented to the user as well. All guesswork is eliminated for ease of convenience.
By introducing universal scanners and improving discoverability in our apps, users gain back valuable time and the usability and flexibility of the app increases in the process.
At Trafi, we strive to improve and develop our tech with these parameters in mind. It’s our goal to make MaaS so easy to use, it becomes the first choice of every urban mobility user of the future.